Find The Right Shop To Handle Your Extended Warranty
What you might look for when choosing a repair shop? Ask for a good word from friends, family, and anyone else you actually trust. Look for a repair shop prior to you need one so you are not rushed at the last minute to find one.Use the telephone, browse around by phone to compare prices and Warranty policies on the repair to find your greatest deal.
Ask to view their current licenses if local and/or state law requires shops to be licensed or registered. Also your state Attorney General office or local consumer protection agency, BBB and Chamber of Commerce might know if there are a record of complaints against a particular shop.
If you have a car extended warranty and intend to use it provide it to the shop to make sure it will be honored before any work is started.
two. How To Find The correct Automotive Technician. And is one automotive technician better than some other.
Look for shops that display several certifications of their technicians, like an ASE certification seal. Certification indicates that many or all of the technicians meet a basic standard of knowledge and experience in a specific technical area, if the certification states the tech is a Master certified tech that means the tech has passed tests and meets the standard for every areas of repair.
Also make sure that the certifications are all current as the mechanics have to be re tested every few years to make sure they stay up to date with changing technology, but remember just because the shop is certified does not always guarantee good or honest work. This is where investigating the shop/techs will pay off.
And make sure you ask the shop/mechanic if they have skill working on the make/model of your vehicle as some shops may not have the skill working on your import if the specialize in domestic cars and vise versa.
three. Unlocking the Mystery of Repair Charges
Before arranging to receive any work done to your car, inquire what the shops pricing policy is. Some shops charge a flat rate for work on vehicle repair. The rate is founded on an independent or manufacturer figure of the time required to complete a repair. Some shops will charge actual time the tech works on the car. Most shops use the flat rate system and this is commonly the best for the customer as there is no jiggle room for the tech to "make time" on a repair.
If you need a expensive repair or a complicated repair or if you question the required repair, consider getting a second opinion. Simply think of it as going to a dr for major surgery and you want to make sure the doctor is right.
Find out if there is a diagnostic charge if you decide to take the automobile somewhere else for the repair. Many shops will charge you for diagnosis time if you have repairs done or not, most will deduct it from repair bill if work done at their shop.
Where ever you get the repairs done, make sure you ask for a written figure and the written estimate should include the following: It should state what is being repaired, the parts and parts cost needed and the labor cost for the repair. Make for certain you get a signed copy before you exit the shop. Also, find out what may be covered by your car extended warranty.
Also the Repair Order should state that the shop will contact you before they do any additional repair or time that exceeds the original estimate. State law requires this. In most states shops may only charge up to $25.00 over estimate on repair before contacting you. Most honest shops will contact you first before doing adding any excess charges.